Service updates
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Travel updates Latest travel information and updates
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Timetables Find Thameslink timetables by station and download train times
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Planned engineering work Details of planned engineering work on our network
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Live map Real-time service status and route display
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Alternative route maps Alternative train, bus and tube maps
Temporary planned service changes
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Cambridge closures Network Rail is constructing a brand-new station at Cambridge South. For details, you'll be redirected to the Great Northern website
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East Coast Digital Programme We’re upgrading and modernising the signalling on some of our routes as part of the East Coast Digital Programme. To find out more, you’ll be taken to the Great Northern website
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Festive period 2024 Planned engineering works will be taking place across the festive period
Onboard travel
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Bikes & scooters Storage of bikes and scooters on board
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Wi-Fi on board Keeping you connected
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Baby on board Priority seating for new and expectant parents
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Find a quieter train Want to have the best chance of getting a seat?
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Luggage Guidelines and support for carrying luggage on board
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Travelling with pets Policies for travelling with pets
Station information
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Car parking Parking availability and information across our stations
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All stations (A-Z) Facilities, addresses, maps and more, for all stations
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Getting to the station Find out about taxis, buses and how to get to the station
Airport travel
Tickets & payment methods
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Ways to pay eTickets, Smartcard, weekly capping with keyGo, and more
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Off-Peak Reduced fares during off-peak hours
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Super Off-Peak Reduced fares during off-peak weekdays
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Child tickets Child fares and discounts for young people
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Advance tickets Discounted tickets booked ahead of travel
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Anytime Tickets valid for travel at any time
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sTickets Digital season tickets on your phone
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Flexi Season Flexible season ticket options for part-time commuters
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Season tickets Discounted long-term tickets for regular commuters
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Carnet tickets Buy a book of pre-paid single tickets
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First Class Guarantee a seat and power socket
Popular destinations
Inspire me
Discounts & offers
Accessibility
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Book assistance Our online form for booking assistance for your journey
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Assisted travel Assistance for those with access needs
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Priority seat card A badge for those who require priority seating
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Support whilst you're travelling Information and guidance on accessing our trains
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Wheelchairs & mobility scooters Guidelines for wheelchairs and mobility scooters
Help & support
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Contact us Need help? Find out how to get in touch
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Delay Repay Compensation for unexpected delays and cancellations
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Refunds & amendments How to refund and change your ticket
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Penalty fares Information on penalty fares and prosecutions
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Failed to carry Submit proof of your ticket or railcard
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Lost property Lost property services, collection and enquires
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First Class claim form First class claim form for reimbursement
